CREDIT GUARANTEE SYSTEM
The full technology stack behind a national SME credit-guarantee programme — origination, management, claims and recovery on one platform, with a web interface connecting the guarantee agency to every participating bank and financing partner. It is the technology behind Kafalah, Saudi Arabia's national SME guarantee programme — and the model is repeatable.
Application to sanction: verification, appraisal, decisioning, signing.
The live book: limits, accounts, collateral, accounting, restructuring, NPA.
Claims, collections, legal flow and agency management.
Every bank, financing partner and SME on one connected front door.
A guarantee programme is not a lending system with a different label. The agency doesn't lend — it stands behind lenders. That means its technology has to do things a loan system never does: take in applications from dozens of banks and financing partners rather than from borrowers alone; underwrite the borrower and govern the partner; carry a contingent liability through years of monthly updates from every participating institution; and, when a loan fails, run a claims and recovery process that is defensible to a ministry and an auditor. Veefin's guarantee stack was built for exactly this shape of institution.
Every step from request to sanctioned guarantee, digitised:
self-onboarding, assisted, or channel-led through partner institutions; Android and iOS apps for customers and agents; applications flow in from the partner web interface or via API
document verification, KYC, PEP and third-party checks via API-driven realtime verification against credit policy
financial spreading, dynamic credit-model builder with multiple scorecards and in-built scoring validation per product
automatic capture of every policy deviation with auto-routing to approvers per the delegation matrix; credit-analyst and committee workflows; video and audio recording of customer interactions where required
guarantee signing with pre- and post-conditions, released for issuance only when pre-conditions are met
a graphical process modeller lets the agency's own business users configure segment-specific products, workflows and policies on the lowcode studio — multi-segment, one system for every guarantee product
Everything after sanction, on one record:
Coordinate simultaneous funding from multiple parties with complex funding sequences, proper allocation verification, and partial funding management.
customer-level exposure and product-level limits; fund-based and nonfund-based lines; funding-partner limits parameterised to each funding agreement
single and multi-tranche structures; repayment schedules from EMI to balloon, structured, step-up and step-down
every collateral type, base and foreign currency, revaluation alerts and reminders
global chart of accounts, main/sub/general ledger posting, fees and charges, full G/L integration
online disbursement and collection, RTGS/ACH, SWIFT interface, and local payment rails (for example, SADAD in Saudi Arabia) with generation and reconciliation
restructuring and rescheduling (single or multiple accounts), interest waiver, write-off; asset classification and NPA management with memorandum-interest accounting
Customer 360 across liability, assets and profile; decision-support dashboards; budget setup and budget-vs-actual comparison; autoreconciliation of bank transactions
The part a ministry and an auditor will examine hardest:
service requests and disposition codes tracked through resolution
payment collection workflows, legal flow, and external collection-agency assignment with performance tracking
through to account liquidation, with a complete audit trail from first application to final recovery
application input for financial institutions and financing partners, monthly portfolio updates from every participating bank, financial analysis — the connective tissue of a multi-institution programme
partner and FI onboarding, service-request management, campaign management, Customer 360 for both SMEs and institutions
DMS with indexing and metadata; gateway for third-party verifications and payment APIs; rolebased access shared with internal teams and external partners
Runs on Veefin 4.0 — low-code configuration through VECTOR · common customer, workflow and control model · API-first integration to core banking, ERP and external ecosystems.
What it enables: a guarantee programme that scales like infrastructure — more partner banks, more products, more guarantees — without the agency's operations scaling with it. And because the same stack already runs a national programme, standing up the next one is a deployment decision, not an experiment.
Through the partner web interface or by API — application input, status visibility and monthly portfolio updates flow through one connected front door, so the agency is never reconciling spreadsheets from dozens of institutions.
Yes — the graphical process modeller and dynamic credit-model builder are designed for the agency's business users: segment-specific products, scorecards, workflows and delegation matrices configured on the low-code studio, without a vendor dependency for routine change.
As a governed process, not a mailbox: claims intake, disposition tracking, recovery workflows spanning payment collection, legal flow and external agencies, through to liquidation — every step on an audit trail.
Yes. The stack is the technology behind Kafalah, Saudi Arabia's national SME guarantee programme, spanning origination, management and claims with a web interface across its participating institutions.
Yes — multi-segment by design: one system for every guarantee product the programme offers, each with its own credit and process configuration.